《 Fruit Triple》Privacy Policy Summary
Update time: July 26, 2023
Effective time: July 26, 2022
Fruit Triple Team Privacy Policy
Introduction
Fruit Triple Team and its affiliated companies (hereinafter referred to as "Fruit Triple Team" or "we") attach great importance to user privacy. When you use our services, we will collect and use your relevant personal information and user information (hereinafter collectively referred to as "information"). We hope to explain to you through the "Fruit TriplePrivacy Policy" (hereinafter referred to as "Privacy Policy" or "this Policy") how we collect, use, store, share, transfer and disclose this information when using our services, and you can review, copy, correct, supplement and delete your personal information through the channels and methods listed in this article, and you can also withdraw your consent, cancel your account, make complaints and report, and set up privacy functions such as personalized content.
【Special Tips】Before using Fruit Triple services, please be sure to read and thoroughly understand this policy, especially the terms marked in bold/bold underline. You should read them carefully and start using them only after you have fully understood and agreed to them. If you do not agree with the content of this policy, our products and services will not operate normally, or will not achieve the service effects we intend to achieve. You should immediately stop accessing/using our products and/or services. Your use or continued use of Fruit Triple services means that you agree that we will collect, use, store, share, transfer and disclose your personal information in accordance with this policy (including updated versions) collect, use, store, share, transfer and disclose .
After reading this policy, if you have any questions about this policy or matters related to this policy, you can contact us through the feedback channels listed in the "How to Contact Us" section of this policy, and we will answer you as soon as possible.
Table of contents
1. How we collect and use your personal information
2. We share, transfer and disclose your personal information
3 、How do we Protect your personal information
Fourth, how do we store your Personal information
Five 、 How to exercise your rights related to personal information
Six 、Protection of Minors
Seven 、Notice and Revision
Eight. How to Contact Us
1. How we collect and use your personal information
We collect your personal information mainly to make it easier and more satisfying for you and other users to use Fruit Triple services. The goal of the Fruit Triple team is to provide all Internet users with a safe, interesting and educational online experience. This information helps us achieve this goal.
(I) We will collect and obtain your personal information through the following channels
1. Information you provide. Including:
(1) Information you provide to us when you register for an account or use Fruit Triple services;
(2) Shared information you provide to other parties through Fruit Triple services, and information stored when you use Fruit Triple services.
Please note that if you disclose your information in information uploaded or posted in public areas visible to other users of the Fruit Triple Services, or in your responses to information uploaded or posted by others, such information may be collected and used by others. If you find that others are improperly collecting or using your information, you can contact us through the feedback channels listed in the "How to Contact Us" section of this Policy.
2. Your information legally shared by a third party.
3. Your usage information legally obtained by us in the process of providing services to you . When you use Fruit Triple services, we collect, summarize, and record information, including but not limited to log information, location information, and device information 。
4. Obtain a copy of your personal information. You can request a copy of your personal information by seeking customer service in the product. The specific steps are to enter Fruit Triple-Click Settings-Contact Customer Service 。
(II) We will collect and use the following types of your personal information for the following purposes
1. Help you complete registration and login
In order to facilitate our service to you, in accordance with the requirements of the "Cybersecurity Law of the People's Republic of China" and the "Notice on Preventing Minors from Being Addicted to Online Games" issued by the State Press and Publication Administration and other relevant laws and regulations, you need to provide basic registration information and complete real-name authentication, including name, mobile phone number, ID number . Personal identity information is sensitive personal information. Refusing to provide real-name identity information will result in you being unable to use Fruit Triple game services. We will identify your age based on the ID number you provide, and we will display the age information in your ID on the customer service backend to facilitate the identification of minors who are registered users and to restrict minors from recharging and content.
In order to prevent the loss of your account data or the forgetting of your account, we recommend that you bind your game account to your QQ, WeChat or Apple ID account. 1) When you bind to your WeChat account, we will obtain your WeChat nickname and avatar; 2) When you bind to your QQ account, we will obtain your QQ avatar and nickname information; 3) When you bind to your Apple ID, we will obtain your Apple ID information . If you do not bind, it will not affect your use of Fruit Triple basic services.
If you provide other additional information (including your nickname, gender, region, avatar, photo ), it will help us provide you with a better gaming experience and a better service experience, but if you do not provide this information, it will not affect your use of the basic functions of Fruit Triple services.
2. Provide basic service functions and maintain network and operational security
During your use of Fruit Triple, in order to provide you with the basic functions of Fruit Triple, identify abnormal account status, understand and improve product adaptability, and ensure the network and operational security of Fruit Triple, in order to maintain the normal operation of the above functions, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions and other security risks, and more accurately identify violations of laws and regulations, we will collect and store information about the services you use and how you use them Device information, log information, account information, transaction information and our affiliates and partners obtain your authorization or share information in accordance with the law, and associate this information to comprehensively judge your account and transaction risks, conduct identity authentication, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures in accordance with the law:
(1) Log information ：When you use our services, we will automatically collect detailed information about your use of our services and save it as relevant network logs. Including your login account, IP address, operator information, network environment, WIFI status information, login log, item log, operation information, game match information, dating records, etc., so that you can view your game history on the client, and also for customer service complaint handling and other game security analysis. To improve your gaming experience, we may synchronize the above information to the subsequent versions of the game.
(2) Device information ：To ensure your normal use of our services, maintain the normal operation of basic game functions, optimize game product performance, enhance your gaming experience and protect your account security, we will receive and record the device information you use according to the specific permissions you grant during software installation and use (including unique device identifier, Android ID, international mobile equipment identity code IMEI, network device hardware MAC address, Advertising Identifier (oaid/IDFA) , device model, operating system and version, System application installation program information, Application package name, client version, device resolution, device settings, CPU information, memory information, battery usage), device location information (including IP address, GPS location, and WLAN access points, Bluetooth and base station sensor information that can provide relevant information) .
Please note that individual device information and log information cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, such non-personal information will be considered personal information during the combined use period. Unless you authorize us or otherwise required by laws and regulations, we will anonymize and de-identify such personal information.
3. Provide you with interaction and publication
When you use Fruit Triple services, upload and/or publish information and conduct related interactive behaviors (including publishing broadcasts, world chats, adding photos ), we will collect the information you upload, publish or generate, and use your nickname, avatar and published content for display.
Please note that the information you publicly release may contain your personal information or personal sensitive information, which may be collected and used by others. Please consider carefully before publishing. If the information you release involves the personal information of others, you should obtain their consent before publishing. If you find that others have improperly collected or used your information, you can contact us through the feedback channels listed in the "How to Contact Us" section of this policy.
4. Help you complete the recharge and provide you with goods or services
To count your account recharge records, consumption records , we will collect the recharge records, consumption records It is convenient for you to manage the virtual currency and store skins, rings, avatar frames and other props purchased on your account, and protect the security of your virtual items to the greatest extent; Recharge records, consumption records It is personal sensitive information. Collecting such information is necessary to realize the consumption function, otherwise the transaction cannot be completed.
5. Provide you with customer service or other user response functions
When you contact our customer service or use other user response functions (personal information protection complaints or suggestions, complaints or suggestions related to minors or other customer complaints and needs), we will save your contact information (other contact information you use when contacting us or that you actively provide to us), your Communication/call records and content , other necessary information related to your needs, so as to contact you or help you solve the problem, and record the solution and results of the relevant problem.
6. You understand and agree that in the process of using Fruit Triple, we will apply for access to your relevant permissions when necessary to realize the collection and use of information involved in these permissions. Before we enable the permissions, we will inform you of the purpose of enabling the permissions and seek your consent. If you do not agree, we will not enable the relevant permissions and will not be able to provide you with the services corresponding to the permissions.
(1) Camera permission. When you use Fruit Triple services, in order to ensure a normal experience so that you can upload and/or publish relevant information (including avatars and photos), we will apply for access to the camera.
(2) Screen recording permission. When you use the Fruit Triple service, Every time you choose to record and save the game process, we will apply for your screen recording permission If you do not provide this permission, we will not be able to record your game process, but it will not affect your other game experience.
(3) Location permission. When you use the Fruit Triple service, in order to display nearby people and regional ranking functions, we will apply for access to your location information , in order to facilitate you to find game teammates, we will apply for access to precise location, access to approximate location permissions 。 Location information is personal sensitive information. Refusing to provide this information will only result in your inability to interact with nearby game players, but will not affect your normal use of other functions of Fruit Triple. You can also cancel your location information authorization at any time.
(4) Storage permissions. When you use Fruit Triple services, in order to store in-game image resources and ensure the normal operation of the game, we will apply for modify/delete the contents in the SD card, and read the contents on the SD card permission.
(5) Microphone permissions. When you use Fruit Triple services, if you need to communicate by voice during a game or a leisure area party, we will apply for your microphone permissions.
(6) Read the phone status and identity permissions. In order to identify the user's identity, ensure the security of account information and user chat communication, we will apply to discover known accounts, read the phone status and identity permissions, and save your account information: account, password, nickname, avatar .
(7) Save network access log . When you use Fruit Triple services, in order to meet the requirements of relevant laws and regulations and network security needs, we will save your network access log information: IP address, user login time, user logout time .
（8） Floating window permissions. When you use Fruit Triple services, In order to display the game assistant function button on the game page , and for the needs of the leisure area party function, We will obtain your floating window permissions .
（9） Read clipboard data. When you use the Fruit Triple service, in order to provide you with copy player nicknames, copy chat texts, get friend invitation codes , we will read your clipboard data.
(10) Get Application list. For the purpose of security risk control, we need to obtain your application list.
(11) Notification permission. When you use Fruit Triple services, if you want to receive timely notifications from the system or friends, we will apply for access to your notification permissions.
（12） Advertising identifier IDFA permissions. When you use the Fruit Triple platform service, in order to recommend content to you, we need to obtain the advertising identifier IDFA;
（13） Address book permissions ( GET_ACCOUNTS) 。 If you authorize us to use your address book permissions, the information in the address book will be used to recommend friends who are also using Fruit Triple to you, so that you can quickly add friends;
（14） Read calendar permissions ( WRITE_CALENDAR）. If you obtain the Fruit Triple service through the Alibaba channel , then In order for you to receive our event start reminders in a timely and accurate manner when participating in operational activities, we will apply for your calendar permissions so that the reminder information can be written into your mobile phone calendar;
(15) You can turn on or off the camera, location, storage, microphone, phone, and notification permissions through the [Settings] in your phone.
（16） Get accelerometer permission ( GET_ACCELEROMETER）. ， In order to improve the gaming experience, the game may obtain and use your mobile phone accelerometer service;
7. Your personal information collected by us indirectly
We will obtain the relevant information you authorize to share from our affiliates and third-party partners. This includes obtaining the account information you authorize to share from third parties (including user name, avatar, nickname ) and binding your third-party account with your Fruit Triple service account after you agree to this policy, so that you can log in directly through the third-party account and use our products and/or services. We will collect and use this information in accordance with relevant laws and regulations, based on the agreement with our affiliates or third-party partners, and on the premise that the source of the information they provide is legal.
8. Push messages to you
Notify you. We will send you service-related notifications when necessary (including when we suspend a single service, change or terminate the provision of a single service due to system maintenance).
9. You understand and agree that after collecting your personal information, we will use technical means to de-identify the data. The de-identified information will not be able to identify you. In this case, we have the right to use the de-identified information to analyze the user database and use it commercially without obtaining your consent.
Please note that if we want to use your personal information for other purposes not specified in this policy or collect other personal information not mentioned, we will obtain your consent through page prompts, interactive processes, website announcements or other means. Once you agree, such additional uses will be considered part of this policy, and such additional information will also be subject to this policy.
10. You understand and agree that some individual services require you to enable specific access permissions in your device (including your location information , microphone, camera and storage ) to enable the collection and use of information involved in these permissions. When you need to turn off this function, most mobile devices will support your needs. For specific methods, please refer to or contact the service provider or manufacturer of your mobile device. Please note that when you enable any permission, it means that you authorize us to collect and use relevant information to provide you with the corresponding service. Once you turn off any permission, it means that you cancel the authorization. We will no longer continue to collect and use relevant information based on the corresponding permission, and we will not be able to provide you with the service corresponding to the permission. However, your decision to turn off the permission will not affect the previous collection and use of information based on your authorization.
11. Use of COOKIE and other similar technologies
We or our third-party partners may obtain and use your information through COOKIES or similar technologies and store such information as log information.
By using COOKIES, we provide users with a simple and easy web experience. A COOKIES is a small amount of data that is sent from a web server to your browser and stored on your computer's hard drive. We use COOKIES to benefit its users. For example, to make the login process of Fruit Triple faster, you can choose to save your username in a COOKIES. This will make it easier and faster for you to log in to Fruit Triple's services next time. COOKIES can help us determine the pages and content you are connected to, the time you spend on a specific Fruit Triple service and the Fruit Triple service you have chosen.
COOKIES enables us to serve you better and faster and make your experience on Fruit Triple services richer. However, you should be able to control whether and how COOKIES are accepted by your browser. Please refer to the files attached to your browser for more information on this.
We and third-party partners may collect and use your information through COOKIES or similar technologies and store such information.
We use our own COOKIES or similar technologies, which may be used for the following purposes:
(1) Remember your identity. For example: COOKIES or similar technologies help us identify you as our registered user, or save your preferences or other information you provide to us.
(2) Analyze your use of our services. We can use COOKIES or similar technologies to understand what activities you use Fruit Triple services for, or which services are most popular.
While we use COOKIES or similar technologies for the above purposes, we may provide the non-personally identifiable information collected through COOKIES or similar technologies to advertisers and other partners for analyzing how you and other users use Fruit Triple services and for advertising services.
Fruit Triple services may have COOKIES or similar technologies placed by advertisers and other partners. The collection and use of such information by these third-party COOKIES or similar technologies is not subject to this policy, but is subject to their own information protection statements. We are not responsible for third-party COOKIES or similar technologies.
12. According to relevant laws and regulations, your authorization and consent are not required for processing your information in the following circumstances:
(1) It is necessary for the conclusion and performance of a contract to which you are a party;
(2) Necessary for the performance of statutory duties or obligations;
(3) Necessary for responding to public health emergencies, or for protecting the life, health and property safety of you or others in an emergency;
(4) Processing your personal information within a reasonable range for news reporting, public opinion supervision and other activities in the public interest;
(5) Processing personal information that you disclose on your own or that has been legally disclosed within a reasonable scope;
(6) Other circumstances prescribed by laws and administrative regulations.
II. We share, transfer and disclose your personal information
(I) Sharing
In order to provide you with Fruit Triple's related services, ensure the stable operation of Fruit Triple and other reasonable purposes, we will share your personal information with third parties other than Fruit Triple under the following specific circumstances.
1. Provide you with our services. We will share your information with partners and other third parties to realize the functions of our products and/or services and allow you to use the services you need normally, including payment institutions that provide payment services, partners that provide data services (including online advertising monitoring, data statistics, and data analysis), partners that provide advertising services, and other service providers;
For details on third-party information sharing, please see 《Third-party Information Sharing List》None (including 《Third-party SDK Directory》), third-party services are operated by relevant third parties.
Your use of such third-party services (including any information you provide to such third parties) is subject to the third party's own terms of service and personal information protection rules (not this policy), and you need to read their terms carefully. This policy applies only to personal information collected by us and does not apply to any services provided by any third party or the third party's information use rules. If you find that these third-party services have risks, it is recommended that you terminate the relevant operations to protect your legal rights and interests and contact us in a timely manner.
2. Necessary sharing with related parties. In order to facilitate us to provide you with consistent services based on a unified account system and to facilitate your unified management, system and account security, etc., your personal information will be shared between us and our affiliates as necessary;
3. To achieve the purposes described in the first article of this policy "How we collect and use personal information";
4. To perform our obligations and exercise our rights in this policy or other agreements we have reached with you;
5. Share with third parties such as partners who entrust us to carry out promotions, in order to enable such entrusting parties to understand the coverage and effectiveness of the promotions. For example, we can tell the client how many people have viewed their promotional information or purchased the client's products after viewing the information, or provide them with statistical information that cannot identify individuals to help them understand their audience or customers;
6. To the extent permitted by laws and regulations, in order to comply with the law, protect the interests, property or safety of us and our affiliates or partners, you or other Fruit Triple team users or the public from damage, such as to prevent illegal activities such as fraud and reduce credit risks, we will exchange information with other companies and organizations. However, this does not include information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments made in this policy;
7. In response to your legal needs or with your authorization and consent;
8. Provide your information in response to the legal request of your guardian;
9. Provided in accordance with the single service agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;
10. In order to improve our security management and technical research capabilities, promote service security and technical level, and provide users with better services, we will share de-identified or anonymized data with research institutions, scientific research institutes, universities and other institutions within a reasonable and necessary scope, on the premise of ensuring the legitimate purpose and data security. Without your explicit authorization, we will not share information that can be used to identify you with the above-mentioned organizations;
11. Provided based on social public interests in accordance with laws and regulations.
We will only share your personal information for legal, legitimate, necessary, specific and clear purposes. For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them and require them to handle information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
(II) Transfer
We will not transfer your personal information to a third party without your authorization. Your personal information may need to be transferred due to mergers, acquisitions, asset transfers, divisions, dissolutions, bankruptcy or similar situations. We will inform you of the relevant circumstances, inform you of the name and contact information of the recipient, and require the new recipient to continue to protect your personal information in accordance with laws and regulations and requirements no less stringent than this policy.
(III) Disclosure
We will only disclose your personal information in the following circumstances and under the premise of taking security protection measures that meet industry standards:
1. According to your needs, disclose the information you specify in the disclosure method you explicitly agree to;
2. If we need to provide your information in accordance with the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we will disclose your information according to the required information type and disclosure method. Subject to laws and regulations, when we receive the above-mentioned request for disclosure of information, we will require the recipient to produce corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information we are asked to provide should be as transparent as possible within the scope permitted by law. We carefully review all requests to ensure that they have a legal basis and are limited to data that law enforcement agencies have the legal right to obtain for specific investigation purposes.
(IV) Exceptions to prior authorization and consent when sharing, transferring, or disclosing information
In the following circumstances, sharing, transferring, or disclosing your information does not require prior authorization and consent:
1. Related to national security and national defense security;
2. Related to public safety, public health, and major public interests;
3. Related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial, and execution of judgments;
4. For the purpose of safeguarding your or other individuals' major legitimate rights and interests such as life and property, but it is difficult to obtain the consent of the person concerned;
5. Information that you disclose to the public on your own;
6. Information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels.
According to legal provisions, sharing, transferring, and disclosing personal information that has been de-identified and ensuring that the data recipient cannot restore and re-identify the information subject does not constitute external sharing, transfer, and public disclosure of personal information. The storage and processing of such data will not require additional notification to you and your consent.
III. How we store your personal information
(I) Storage period
Except for laws, administrative regulations and other provisions, we will only store your personal information for the shortest period necessary for the purposes stated in this policy. After the expiration of the aforementioned period, we will delete or anonymize your personal information.
If we terminate our services or operations, we will promptly stop collecting your personal information and comply with relevant laws and regulations to notify you in advance. We will delete or anonymize your personal information after the termination of services or operations, unless otherwise provided by laws, regulations or regulatory authorities.
(II) Storage Location
Personal information collected and generated during our operations within the territory of the People's Republic of China is stored in China , except for the following circumstances:
1. Laws and regulations have clear provisions;
2. Obtain your authorization and consent;
3. The products and services you use involve cross-border, and Fruit Triple needs to provide your personal information overseas.
For the above situations, we will ensure that your personal information is adequately protected in accordance with this policy and national laws and regulations.
IV. How do we protect your personal information
We attach great importance to information security, have established a special security team, and take all reasonable and feasible measures to protect your personal information:
(I) Data security technical measures
We will adopt security protection measures that meet industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from being accessed, used, or modified without authorization, and to avoid data damage or loss. At present, we have passed the filing and evaluation of the National Network Security Level Protection (Level 3) to ensure that the security of your personal information meets the relevant national requirements.
Our services adopt a variety of encryption technologies. For example, in some products, we will use encryption technology (such as SSL) to protect your personal information, use encryption technology to encrypt and store your personal information, and isolate it through isolation technology.
When using personal information, such as information display and information association calculation, we will use a variety of data desensitization technologies to enhance the security of information in use.
We will also use strict data access permission control and multiple identity authentication technologies to protect personal information and prevent data from being used in violation of regulations.
(II) Other security measures we take to protect personal information
We manage and regulate the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
We conduct comprehensive security control of data through information contact confidentiality agreements, monitoring and audit mechanisms. We will also hold personal information protection training courses to enhance employees' security awareness and awareness of the importance of protecting information.
(III) We only allow Fruit Triple team employees and partners who need to know this information to access your personal information, and have set up strict access control and monitoring mechanisms for this purpose. We also require all personnel who have access to your personal information to fulfill the corresponding confidentiality obligations. Failure to fulfill these obligations will result in legal liability or termination of the partnership with Fruit Triple team.
(IV) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected.
(V) The Internet is not an absolutely safe environment, and it is impossible to determine whether email, instant messaging, social software or other service software and other communication methods with other users are completely encrypted. We recommend that you use complex passwords when using such tools and pay attention to protecting your information security.
(VI) The Internet environment is not 100% secure. We will do our best to ensure or guarantee the security of the personal information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of personal information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal liability.
(VII) Security Incident Handling
In order to deal with the risks of personal information leakage, damage and loss, we have formulated information security management systems, clarified the classification and grading standards for security incidents and security vulnerabilities and the corresponding handling procedures. We have also established a special emergency response team for security incidents. In accordance with the requirements of the security incident handling specifications, we have launched security plans for different security incidents, carried out loss prevention, analysis, location, formulation of remedial measures, and cooperated with relevant departments to trace and combat.
After an unfortunate information security incident occurs, we will promptly inform you of the following in accordance with the requirements of laws and regulations: the basic situation of the security incident and the impact caused, the disposal measures we have taken or will take, your suggestions for self-prevention and risk reduction, and your remedial measures. We will also promptly inform you of the relevant situation of the incident through website announcements, push notifications, pop-up prompts, text messages, phone calls or other means. When it is difficult to inform the information subject one by one, we will take reasonable and effective ways to issue announcements. At the same time, we will also proactively report the disposal of information security incidents in accordance with the requirements of the regulatory authorities.
Please understand that due to technical limitations and risk prevention limitations, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% security of information. You need to understand that the systems and communication networks used by you to access Fruit Triple the service may have problems due to circumstances beyond our control.
Please keep your account, password and other identity elements safe. When you use Fruit Triple When you use our services, we will identify you through your account, password and other identity elements. Once you disclose the above information, you will suffer losses and it will be disadvantageous to you. If you find that your account, password and/or other identity elements are at risk of being disclosed or have been disclosed, please contact us immediately so that we can take appropriate measures in time to avoid or reduce related losses.
V. How to exercise your rights related to personal information
(I) Review, copy, transfer, correct, supplement and delete
During your use of our services, we will provide you with corresponding operation settings for managing your personal information according to the specific circumstances, so that you can review, copy, transfer, correct, supplement, delete or withdraw your relevant personal information.
1. View personal information
View avatar, photo, signature, user name, region, age, gender and game account information:
1) Enter Fruit Triple and click on the avatar
2) View "Account" information and "Photos"
2. Get a copy of your personal information
You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information collected by us, you can call the manual customer service hotline 027-59778005 or the online customer service. The manual customer service will verify your personal information. We need you to provide your name, ID number, photo of holding your ID card, registered mobile phone number, and mobile phone number network access certificate information. After the personal information subject confirms, the copy of your personal information required will be submitted to you through this App online customer service. Subject to compliance with relevant legal provisions and technical feasibility, we will provide you with a copy of your personal information according to your request. In case of inquiries about guardians of minors, we need to verify whether the guardianship relationship really exists. We need you to provide your name, ID number, household registration photo, name and ID number of the ward to verify the existence of the guardianship relationship.
3. Transfer of personal information
If you need to transfer the personal information we collect and store, we will provide you with a transfer path in accordance with the requirements of laws and regulations.
4. Correct and supplement personal information
Correct and supplement avatar, photo, signature, user name, region, age, gender:
1) Enter Fruit Triple and click on the avatar
2) Click "Account" to modify the personal signature
3) Click "Modify Information" to modify Username, region, age, gender
4) Click "Photo" to modify photo information
5. Delete personal information
Delete one-to-one chat history
1) Enter Fruit Triple, click "Broadcast"-"Friends"
2) Open the message list
3) Swipe left on the user message and select "Delete"
(II) Publicity and Sharing
Many of our services allow you to publicly share your relevant information not only with your social network but also with all users of the service, such as the information you upload or publish in the Fruit Triple service, your response to the information uploaded or published by others, by uploading or publishing your information in the public area visible to non-specific users in the Fruit Triple service, and including location data and log information related to such information. As long as you do not delete the information you have disclosed or shared, the relevant information may remain in the public domain; even if you delete the shared information, the relevant information may still be cached, copied or stored independently by other users or third parties not controlled by us, or saved by other users or such third parties in the public domain. If you disclose or share your information through the above channels, we will not be responsible for the leakage of your information. Therefore, we remind you and ask you to carefully consider whether to disclose or share your information through the above channels.
(III) Account cancellation
You can apply to cancel your account, and the Fruit Triple team will cancel your account and delete relevant personal information , you can go to [Settings] - [Basic Settings] - [Account Cancellation], enter the user cancellation page to cancel by yourself. When you apply to cancel your account, we will ask you to authenticate your identity to ensure the security of your account. After the account is cancelled, we will delete your personal information.
Please understand that due to technical limitations, legal or regulatory requirements, we cannot meet all your requirements. We will respond to your request within a reasonable period of time.
(IV) Withdrawal of consent
You can choose whether to disclose information. Some information is necessary to use Fruit Triple services, but the provision of most other information is determined by you. You can change the scope of your authorization for us to continue to collect information or withdraw your authorization by deleting information, turning off device functions, etc.
After you withdraw your authorization, we will no longer be able to provide you with the services corresponding to the withdrawal of authorization, and will no longer process your corresponding information. However, your decision to withdraw your authorization will not affect the information processing previously carried out based on your authorization.
You can withdraw your consent to the Privacy Policy and exit by going to [Settings] - [Privacy Settings] page and clicking " Withdraw consent to Privacy Policy " in the lower right corner.
(V) Complaints and Reports
You can file a complaint or report in accordance with our publicized system. If you believe that your personal information rights are at risk of being infringed or have been infringed, or if you find clues of infringement of your personal information rights, you can go to [Settings]-[Basic Settings]-[Contact Customer Service] , enter the user feedback interface, or call the customer service hotline: 027-59778005 to contact us. We will respond to your complaint and report within 15 days after verification.
(VI) Notify you of cessation of operation
If we cease operations, we will promptly stop collecting your personal information, notify you of the cessation of operations by sending or announcing it one by one, and delete or anonymize your personal information held.
(VII) Rights of the deceased’s immediate family members
If a Fruit Triple user unfortunately passes away, his/her immediate family members may contact us by calling the manual customer service hotline 027-59778005 to exercise their legal rights to the relevant personal information of the deceased in accordance with the law.
(VIII) Visit Privacy Policy
You can view the full content of this Privacy Policy in [Settings] - [Privacy Settings]
VI. Protection of Minors
We recommend that any minor who participates in online activities should obtain the consent of their parents or legal guardians (hereinafter referred to as "guardians") in advance. We encourage parents or guardians to guide minors under the age of 18 to use our services. We recommend that minors encourage their parents or guardians to read this Privacy Policy, and recommend that minors seek the consent and guidance of their parents or guardians before submitting personal information.
According to relevant laws and regulations, if you are a child under the age of 14, before using relevant products or services, you should obtain the consent of your parents or legal guardians in advance in accordance with the registration and use process, and your parents or legal guardians will help you complete the product or service registration process so that you can use the products or services we provide.
If you are the guardian of a child, before helping the child complete the registration and use of the product or service, you should carefully read this policy and the "Children's Privacy Protection Statement" and decide whether to agree to this policy and the "Children's Privacy Protection Statement" and help the child register and use so that the child can use the products or services we provide.
If you have any questions or rights requests regarding the protection of personal information of the children under your guardianship, please contact us through the contact information disclosed in the "Children's Privacy Protection Statement". We will handle and respond to you within a reasonable time.
VII. Notice and Revision
In order to provide you with better services, we will modify the terms of this policy in a timely manner according to the updates of products or services and the relevant requirements of laws and regulations, and such modifications shall constitute part of this policy. If such updates result in a substantial reduction or significant change in your rights under this policy, we will notify you through announcements or other means, so that you can keep abreast of the latest version of this Privacy Policy 。
Any modification we make will put your satisfaction first. We encourage you to review our Privacy Policy each time you use Fruit Triple services.
We will send service-related announcements when necessary (including when we suspend a service due to system maintenance). You will not be able to cancel these service-related announcements that are not promotional in nature.
VIII. How to contact us
We will protect your personal information in accordance with this policy. If you have any complaints or reports about the security of personal information, or if you have any questions, comments or suggestions about this policy or your information, please feel free to contact us. You can send an email to taoxtao00@gmail.com
Generally, we will accept and process your questions, comments or suggestions within 15 working days after receiving them and verifying your user identity.